QuickSilver Support Options
QuickSilver is freeware and very popular freeware at that! In earlier years it was possible for me to hold users hands and walk them through the various processes of the program. I am sorry but there are far too many users to hold your hand these days. Though QS is easy to use, it assumes the user is at least acquainted with with the remailer network and how it functions. There are some info sources on my Remailer Links page that can help you achieve some necessary knowledge. You should also use google to find info on anonymous remailers and nymservers.
Still, I am willing to answer questions and there are several options as to how this can be handled. I do expect you to read the documentation first. You will do yourself a big favor if you read the QuickStart (Help|QuickStart on the QS main menu). Here are the methods of support currently available.
The QuickSilver Mailing List
This is my preferred method of support. I also encourage general discussion of remailers and nymservers. This is an anonymous mailing list. Your email address will be stripped from your message prior to its addition to the list. Also, the subscriber list is private and known only to the list admin. If your security requirements do not allow you to join the list from you usual email address, possibly a HotMail, Yahoo, or other free email account will solve that problem. An excellent solution would be to use a nym account. QS can create this for you, but it is a step of difficulty higher than anonymous mail. If you take this route, do not use a favorite nym. In order to use a nym with a mailing list, you must disable the 'nobcc' nym option. This will result in spam being delivered that would otherwise bounce. If I need to get the word of some major problem to the users, the mailing list will be the first to get the info. To join the list
Click Here
support@quicksilvermail.net
You can send me your questions and I will do my best to answer quickly and accurately. If security requirements don't allow for you to contact me from your regular email account, a free email account or nym account can be used. If you decide you will make use of QS, I much prefer you join the mailing list.
alt.anonymous.messages
This option can provide a viable method of support which is fairly simple to use and bullet proof. To use this method, send me your question(s) anonymously to the support address in the paragraph above. In your message indicate you wish me to reply via the newsgroup. I will post a reply to alt.anonymous.messages and alt.anonymous using the subject you provide in your message. Try to be unique in subject choice. Please do not ask me to reply in any other newsgroup. I will use only those noted above.
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© 2008 Richard Christman